The people behind the product design
A team of product specialists, designers and researchers helping businesses improve complex B2B software and digital products.
Our team brings experience from hundreds of digital product engagements across SaaS, finance, enterprise and regulated sectors.
UX/UI expertise for complex B2B platforms
Our UX/UI design services combine research, strategy and design to deliver digital B2B experiences that transform businesses.
As specialists in complex B2B products, nothing fazes us – data-heavy platforms, regulated industries, or hard-to-navigate legacy tools. In fact, the more complex the better.
As your product evolves, experience often falls behind. Even the most powerful products can become hard to use, navigate, and sell. By bringing the experience back in line with what your product is capable of, we release its true value – for your users and your business.
Who we are
DPP helps organisations tackle complex platforms and high-stakes delivery. We pair sharp user insight with practical execution - rethinking how products are built and evolved. The result: less risk, faster progress, and digital products that deliver real user and business impact.
Our pragmatic and collaborative approach ensures that we are flexible and adapt. We don't spend six months in discovery when three weeks will do. We find out what we need to know, focus on what will make the biggest difference for you, and act on it quickly.
As a London-based nimble team at the cutting edge of AI progress, born from renowned digital product agency Lighthouse London (est. 2008), we pair our accumulated years of experience with our adaptable approach, to solve complex problems for product teams.
Who we work with
- Rehaul an existing underperforming platform to re-establish your position as a market leader
- Augment current offering by bringing a new product into your suite
- Integrate AI into your product and delivery process
- Reduce operational costs
- Improve customer satisfaction
- Increase user engagement & platform adoption
- Integrate AI into internal processes to increase delivery efficiency
- Increase revenue through increased product sales
- Work collaboratively
- Balance pragmatism with ambition
- Are willing to be flexible and adapt based on the rate of change
- Value experience and quality over reactive execution - we provide more value than pixel pushing
We've helped literally hundreds of clients reach these goals through our UI and UX design services, to deliver industry-leading product experiences
B2B SaaS
Professional Services
Financial Services
Risk & Compliance
Workflow Automation
Market Intelligence
Training & EdTech
Industry & Infrastructure
Insurance
Legal
Big Data
Human Resources
Sales
Industries & sectors
Our experience with heavily regulated industries and data-heavy platforms means we get up to speed fast.
With hundreds of client projects in our portfolio, we have vast experience with complex B2B systems, solving business problems large and small.
Our mindset
Pragmatic problem-solvers
We are a pragmatic partner, bringing clarity and simplicity to the messy and complex. We work across highly regulated industries, emotionally sensitive use cases and challenging legacy technology. No problem is too big or too small. Unpicking the knots of a business challenge to reach a solution that works on time and on budget is what we do best.
We're grounded (in) people
Behind every product is a human story. We get to know you and your world inside out and go beyond the brief to the real lives and needs of the people using your product. We create digital experiences that delight today and live on long beyond the project.
Collaborate like teammates, deliver like pros
We integrate into your product team, bringing our UX/UI experience and your subject matter knowledge together to create a solution that delivers results. We're not big fans of "ta-da!" moments. We co-create, jump on a call, share works-in-progress and ask questions as we go. When we're working together, we are an extension of your team.
Our values
We flex to fit the challenge. We are flexible, pragmatic, resourceful and solutions-focused - adapting to create the best possible outcome for the solution.
Our feet are firmly on the floor; we’re clear-headed and practical. Our communication is straightforward and no-nonsense. We focus on outcomes, ask questions, and value honesty.
We bring expertise, care, and professionalism to everything we do. Our work speaks for itself as we hold ourselves to high standards, take pride in delivering great experiences, and ensure every decision is made with purpose
We've improved hundreds of products, and counting...
UX research to increase user engagement for leading London university
Scalable design for the UK’s leading EV charging manufacturer
Reworking a business critical retail tool with User Centred UX/UI design
Enhancing the User Interface for a national bank’s back office system
UX audit for an HR & Payroll SaaS Platform
Video learning platform
Utilising User Experience analytics in an AI tool to combat workplace bias
Defining the vision for complex automation software
Boosting end-user experience in an existing cyber security SaaS product
