Video learning platform

The context

Digital Theatre Plus (DT+) is a leading educational platform for studying performing arts and dramatic texts, serving secondary and higher education institutions in the UK and USA. The platform provides lesson plans and video teaching resources and sought to enhance its user experience for educators.

The problem

DT+ faced challenges in presenting content efficiently to various users, complicating the user experience and increasing operational complexity. The platform required a consistent, intuitive interface for users to easily find and utilise the diverse range of educational content.

The objective

The primary goal was to rework the user experience by simplifying the presentation of content, creating a consistent interface for all users, and ensuring accessibility. This included developing a comprehensive design system and front-end framework to enhance usability and appeal to a broader audience.

The approach

• Conducted customer interviews to understand user needs.
• Simplified customer personas from many subsets to two main categories.
• Developed a clickable prototype and conducted user testing.
• Created a complete design system detailing elements and components for all screen sizes through effective and consistent UI design patterns.
• Rolled out a front-end templating framework for in-house engineers.
• Focused on accessibility, adapting the website for screen readers and updating the accessibility statement.
• Collaborated closely with DT+ during the development phase to ensure a polished final product.