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Access our insights about all things product, business returns on User Experience, guides to different research and UX/UI methodologies, various UX resources, and the people behind DPP.

From tug-of-war to team sport: Operational habits that build alignment

Alignment is one of those concepts every product leader talks about, but few feel they’ve fully achieved. In practice, alignment strategy isn’t just about setting a north star or rolling out another framework. It’s about building operational habits into the everyday rhythm of work.

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lean ux, collaboration model, product leaders Shelley Malham lean ux, collaboration model, product leaders Shelley Malham

Why overlooked UX details can undermine product success

If your product team is consistently solving major usability problems but still struggles with adoption, efficiency, or engagement, the culprit may not be what’s obvious but what’s overlooked. It’s often the small UX details that quietly determine whether your product performs or plateaus.

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stakeholder management, collaboration model Shelley Malham stakeholder management, collaboration model Shelley Malham

How to fix cross-functional misalignment without another framework

Cross-functional alignment is essential for any successful B2B product organisation. But when collaboration falters, the instinct is often to introduce yet another tool, model, or playbook.

In reality, what most teams need is not more process. It is more clarity, shared understanding, and better habits of working together.

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